FAQ's
Q: What is the policy number?
A: CNH101I
Q: What is the effective date?
A: The policy will become effective on June 30, 2012 at 12:01am. Coverage will become
effective on that date or the date we receive the required premium, whichever is
later.
Q: What is the policy expiration date?
A: 12:00 am on September 1, 2013.
Q: If I missed the original registration or waived coverage initially and now
want the coverage, how do I go about getting it?
A: Enrollment for coverage under the policy will not be accepted after October
1, 2012. Exceptions for dependent coverage will be made for the following: Adding a new spouse or
dependent child within 31 days of marriage, birth, adoption or child placement
with an insured for adoption. Contact the Student Services Office for enrollment
into the plan.
Q: How do I know if I am eligible to take the Student Injury & Sickness
Insurance?
A: Full-time students attending the Institution are eligible to participate in
this plan. Part-time students are not eligible for coverage under this plan,
unless they are enrolled in six credit hours or more.
Q: Can I get the insurance to cover my spouse and/or children?
A: Students may also secure family coverage. Eligible dependents are the spouse
(residing with the Insured Student) and children up to age 26.
Q: What does this insurance cover?
A: This insurance covers medical expenses which arise from an accidental Injury
or a Sickness which occurs while you are covered under this program.
Q: Does this policy pay all medical bills in full?
A: In most circumstances, it will not. There are exclusions and limitations in
the policy, so you will need to refer to the brochure or the "Coverage" section
of this website.
Q: Can I go to any doctor?
A: Yes you can. However, the Insurance Company does work with First Health, a
Preferred Provider Organization network of physicians and hospitals. Going to a
First Health Network Physician or Hospital would, in most cases, lower out of
pocket expenses. Click on "Find a Doctor" in this web site for a directory of
preferred providers.
Q: Where do I get a claim form?
A: Claim Forms are available at Student Services. You may also obtain one from
clicking here.
Q: How do I file a claim?
A: Attach your itemized bills to a completed Claim Form and mail to
Bollinger, Inc., P.O. Box 727, Short Hills, NJ 07078-0727. Only one
Claim Form is needed per
Injury or Sickness.
Q: Does this policy cover me for my annual physicals?
A: Coverage will be included for one annually physical exam with a $10 co-pay up
to a maximum benefit of $125.
Q: Is there a deductible on this policy?
A: There is no policy deductible. However, there is a $15 co-pay for outpatient
physician services.
Q: What if I am out of state when I get sick or injured?
A: The insurance plan will cover you for any Sickness or Injury which occurs out
of state. You must follow the same procedures for filing a claim as if it had
happened in New Hampshire.
Q: How do I get an I.D. card?
A: ID Cards will be mailed to the school for each student in the fall. You can
also print one from this website.
Q: What is the policyâ??s maximum benefit?
A: $25,000 per Injury or Sickness
Q: What do you pay for doctorâ??s visits?
A: Outpatient visits are covered up to the Usual & Customary Charge for an
Injury or Sickness. For a Sickness there is a $15 co-pay for each visit and
coverage is limited to 10 visits per policy year.
Q: If I have a specific question about coverage who can I call?
A: You can call Bollinger, Inc. at 1-866-267-0092 and ask to be connected to the
College Claims Department. You may also
send an e-mail
to Jane Farrell of Bollinger, Inc.
25777039