Q. What is the policy #?
A. The 2012-2013 policy # is CVT406I.

Q. What is the effective date?
A. June 30, 2012

Q. How do I know if I am eligible to take the Student Injury & Sickness Insurance?
A. All students at Landmark College are automatically enrolled in the Student Health Insurance Plan.

Q. Can I get the insurance to cover my spouse and/or children?
A. Yes. Dependent Enrollment Applications are available through the Student Accounts Office or Bollinger, Inc. All applications must be received prior to the dependent application deadline date of September 30th for Annual Coverage and January 30th for Spring/Summer Semester Coverage. For information or general questions on dependent enrollment, contact Bollinger, Inc. at 800-526-1379.

Q. What does this insurance cover?
A. This insurance covers medical expenses which arise from an accidental Injury or a Sickness which occurs while you are covered under this program.

Q. Does the Policy pay all medical bills in full?
A. In most circumstances, it will not. There are exclusions and limitations in the policy, so you will need to refer to the brochure (See sample brochure under "Brochure").

Q. May I go to any doctor?
A. Yes, you may.

Q. Where do I get a Claim Form?
A. You can print one out from this web site (See "Claim Form").

Q. How do I file a claim?
A. Attach your itemized bills to a completed Claim Form and mail to Bollinger, Inc., P.O. Box 727, Short Hills, NJ 07078-0727. Only one Claim Form is needed per Injury or Sickness.

Q. With this insurance must I go to the College Health Center first?
A. You are encouraged to go to the College Health Center first whenever that is possible. However, it is not mandatory in order to be covered by this insurance plan.

Q. What if I am out of state when I get sick or injured?
A. This insurance plan will cover you for any Sickness or Injury which occurs out of state. You must follow the same procedures in filing a claim as if it had happened here in Vermont.

Q. How do I obtain an I.D. card?
A. It is attached to your Student Injury & Sickness Brochure. You can cut it out and carry it with you. You may also click here.

Q. What is the policy?s maximum benefit?
A. The maximum benefit is $25,000 ($50,000 for International Students).

Q. If I have a specific question about coverage who can I call?
A. You can call Bollinger, Inc. at 1-866-267-0092 and ask to be connected to the College Claims Department. You may also e-mail Jane Farrell of Bollinger, Inc.

25779410