Frequently Asked Questions

Q: What is the policy number?
A: The 2012-2013 Policy number is CVT412I.

Q: What is the effective date?
A: June 30, 2012 for students selecting annual coverage. Please see the brochure for other coverage periods. (See sample brochure under "Your Coverage").

Q: What is the policy expiration date?
A: August 15, 2012, for students who have purchased annual coverage.

Q: If I missed the original registration or waived coverage initially and now want the coverage, how do I go about getting it?
A: You should send your check for the applicable premium directly to Bollinger, Inc./ATT.: College Dept, 101 JFK Parkway, Short Hills, NJ 07078. your coverage will begin on the date we receive your payment.

Q: How do I know if I am eligible to take the Student Injury & Sickness Insurance?
A: All students will be billed for health insurance unless a waiver card is completed and returned to the Student Accounts Office.

Q: Can I get the insurance to cover my spouse and/or children?
A: No. You may not.

Q: What does this insurance cover?
A: This insurance covers medical expenses which arise from an accidental Injury or a Sickness which occurs while you are covered under this program.

Q: Does this policy pay all medical bills in full?
A: In most circumstances it will not. There are deductibles, coverage limitations and exclusions in the policy, so you will need to refer to the brochure (See sample brochure under "Your Coverage").

Q: Can I go to any doctor?
A: Yes you may. However, in a non-emergency situation, you should go to the Health Center first, if possible. You should seek a physician who participates in the First Health Preferred Provider Network in order to receive the most cost-savings.

Q: Where do I get a Claim Form?
A: You can print one from this web site (See "Claim Form").

Q: How do I file a claim?
A: Attach your bills to a completed Claim Form and mail to Bollinger, Inc., P.O. Box 727, Short Hills, NJ 07078-0727. Only one Claim Form is needed per Injury or Sickness.

Q: With this insurance must I go to the College's Student Health Center first?
A: No, but you should go to the Health Center whenever possible.

Q. What if I am out of state when I get sick or injured?
A. This insurance plan will cover you for any Sickness or Injury which occurs out of state. You must follow the same procedures in filing a claim as if it happened in Vermont.

Q: How do I get an I.D. Card?
A: The ID Card was attached to the waiver card you received in the mail. One can also be printed from this site.

Q: What is the policy's maximum benefit?
A: $3,500 per Sickness/per Injury.

Q: If I have a specific question about coverage who can I call?
A: You can call Bollinger, Inc. at 866-267-0092 and ask to be connected to the College Claims Department, or you can e-mail Jane Farrell.

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