FAQ's

Q. What is the policy #?
A. The 2008-2009 policy # is A572E.

Q. What is the effective date?
A. September 1, 2008 or the date which Bollinger Inc. receives your premium check, whichever is later.

Q. What is the policy expiration date?
A. September 1, 2009. Even if you leave school or graduate, your coverage will remain in force until that date.

Q. If I missed the original registration or waived coverage initially and now want the coverage, how do I go about getting it?
A. You can send your check with the annual premium amount of $430.00 directly to Bollinger Inc./ATT: College Dept. 101 JFK Parkway, Short Hills, NJ 07078. Your coverage will begin on the date we receive your payment. If you want coverage for the Spring and Summer terms the amount is $294.00.

Q. How do I know if I am eligible to take the Student Accident & Sickness Insurance?
A. All students are eligible.

Q. Can I get the insurance to cover my spouse and/or children for the full year?
A. Yes, the cost is an additional $414.00 to cover a spouse or child. Full family coverage (student and spouse and child/children) costs a total of $860.00.

Q. What does this insurance cover?
A. This insurance covers medical expenses which arise from an accidental Injury or a Sickness which occurs while you are covered under this program.

Q. Does this policy pay all medical bills in full?
A. In most circumstances, it will not. There are exclusions and limitations in the policy, so you will need to refer to the brochure

Q. Can I go to any doctor?
A. Yes you can. Discounts on fees for medical services are available through our Preferred Provider Network, First Health ...visit the web site for a directory of providers.

Q. Where do I get a claim form?
A. You can pick up a claim form at the College Heath Center, or or one will be mailed to you on first notice of claim, or you can print one from this web site.

Q. How do I file a claim?
A. Attach your bills to a completed Claim Form and mail to Bollinger Inc., P.O. Box 727, Short Hills, NJ 07078. Only one claim form is needed per accident or illness. Subsequent itemized bills may be sent in without completing another claim form. Just indicate that you are a Washington and Jefferson College Student and the date of your accident or illness.

Q. Does this policy cover me for my annual physicals?
A. Yes, for Women's Preventive Health Services Benefit

Q. Is there a deductible on this policy?
A. Yes, the deductible is $50.00 which is waived when initial treatment is begun at the Student Health Center.

Q. With this insurance must I go to the Student Health Center first?
A. You are encouraged to go to the Student Health Center first whenever that is possible. However, it is not mandatory in order to be covered by this insurance plan.

Q. What if I am out of state when I get sick or injured?
A. This insurance plan will cover you for any illness or Injury which occurs out of state. You must follow the same procedures in filing a claim as if it had happened here in Pennsylvania.

Q. How do I get an I.D. card?
A. It is attached to your Student Accident & Sickness Brochure or click here.

Q. What is the policy's maximum benefit?
A. The maximum benefit is $25,000.

Q. What do you pay for doctors visits?
A. For Sickness, the policy covers you beginning with the first visit when hospital confinement is not required and with the first visit when hospital confined. Allowance will be the usual and customary charge for the first qualifying visit and usual and customary charge for each subsequent visit up to $2,000.00 maximum benefit per Sickness. For an accident the policy covers you upon the first visit on a usual & customary basis, up to a $2,000 maximum per Injury.

Q. If I have a specific question about coverage who can I call?
A. You can call Bollinger Inc. at 1-866-267-0092 and ask to be connected to the College Claims Dept, or you can e-mail Jane Farrell

6681303