Claim Procedure
Massachusetts College of Pharmacy

1. Bills must be submitted within 90 days from the date of treatment. Typically bills can be forwarded to Bollinger directly by the provider (doctor, hospital, etc.). However, if an insured student receives a bill, he/she can submit the bill to Bollinger as well. The address for submitting bills is as follows:
   
   Bollinger, Inc.
   P.O. Box 727
   Short Hills, NJ 07078
   866-267-0092 (Claims/Coverage Questions)
   800-526-1379 (Other Questions)
   
   Bills must properly identify the name of the student and the name of the school.
    
2. Payment for Covered Medical Expenses will be made directly to the Hospital or Physician concerned unless bill receipts and proof of payment are submitted.
3. No claim forms are required. In the event that additional information is needed to determine benefits, Bollinger, Inc. will request the necessary information from you or your medical provider. The information will be requested via an Explanation of Benefits (EOB).
4. One piece of additional information that may be required concerns other insurance the student may have in force. The school sponsored Student Health Insurance Plan is excess to any other insurance in place. To avoid possible claims processing delays, please consider completing the attached Claim Form, taking careful note of the “Statement of Other Insurance” section. Please complete details of your parent (s) employers or your employer and any insurance you may have through those employers. If you do not have other insurance, please be sure to check off all answers that apply under number 9. of that section.
5. If you or your parent (s) are employed but do not have other insurance, please supply a statement of verification from the employer on their letterhead.
6. In the event of a disagreement over the payment of a claim, a written request to review the claim must be mailed to Bollinger, Inc. within 60 days from the date appearing on the Explanation of Benefits.

Click here for a Claim Form