Frequently Asked Questions
Q:
What
is the Policy number?
A: The 2011-2012 Policy number is C515H.
Q: What
is the effective date ?
A: September 1, 2011 at 12:01am or the date Bollinger, Inc receives your premium check,
whichever is later.
Q: What
is the Policy expiration date?
A: September 1, 2012 at 12:00am. Even if you leave or graduate, your coverage will remain
in force until that date.
Q:
How
do I know if I am eligible to take the Student Injury & Sickness
Insurance?
A: All Full Time Students are eligible to be
covered under this insurance plan.
Q:
Can I
get the insurance to cover my spouse and/or children?
A: No, it
is not available.
Q:
Can I
go to any doctor?
A: Yes you
can, however the Insurance Company
does work with the Consumer Health Network
(CHN) which is the largest Preferred Provider Organization network of
physicians and hospitals in New Jersey. Going to a
CHN Network Physician or Hospital would in
most cases result in lower charges which would directly lower any co-payments
that you would have to pay.
Q:
Where
do I get a claim form?
A: You can
pick up a claim form at the Health Center or you can
print one from the following page.
Q:
How do I file a claim?
A: Attach your bills to a completed Claim Form and mail to Bollinger Inc., P.O.
Box 727, Short Hills, NJ 07078-0727. Only one claim form is needed per
Injury
or Sickness. Subsequent itemized bills may be sent in without completing another
claim form. Just indicate that you are an Sussex County College Student and the date
of your Injury or Sickness.
Q: Does this
policy cover me for my annual physicals
A: No, except for Wellness Health Examinations
Q: Is there a
deductible on this policy?
A: No.
Q: What if I am
out of state when I get sick or injured?
A: This insurance plan will cover you for any Sickness or Injury which occurs out
of state. You must follow the same procedures in filing a claim as if it had
happened here in New Jersey.
Q: How do I get an
I.D. card?
A: You can click here.
Q: What is the
policy's maximum benefit?
A: The maximum benefit is $12,500.00
Q: What do you pay
for doctors visits?
A: For Sickness the policy covers you
for the
allowable expense
actually incurred not to exceed $250 for any one Sickness.
The allowance will be $25 for the first qualifying call and $25 for each
subsequent call. Second surgical opinions will be covered up to the
expense incurred subject to a maximum of $50.
Q.
Does this policy pay all
medical bills in full?
A. In most circumstances, it will not. There are exclusions and limitations in the policy, so
you will need to refer to the coverage web site.
Q:
With this insurance must
I go to the College Health Center first?
A: You are encouraged to go to the College Health Center first whenever
that is possible. However, it is not mandatory in order to be covered by this
insurance plan.
Q: If I have a
specific question about coverage who can I call?
A: You can call Bollinger Inc. at 1-866-267-0092 and ask to be connected to the
College Claim Department, or you can send an e-mail to
Jane
Farrell.
25409122