(FAQ'S) Frequently Asked Questions
Q: What is the policy number?
A: The 2012-2013 policy number is C521I.
Q: What is the effective date:
A: June 30, 2012 at 12:01am or the date Bollinger Inc. receives your premium check, whichever is
Q: What is the policy expiration date?
A: June 30, 2013 at 12:00am. Even if you leave school or graduate, your coverage will remain in
force until that date.
Q: If I missed the original registration or
waived coverage initially and now want the coverage, how do I go about getting it?
A: You can send your check with the annual premium amount of $100.00 directly to Bollinger
Inc./ATT: College Dept. 101 JFK Parkway, Short Hills, NJ 07078. Your coverage
will begin on the date we receive your payment. If you want coverage for the
second semester only, the cost is $75.00.
Q: How do I know if I am eligible to take the
Student Injury & Sickness Insurance?
A: All full time and part time enrolled students are eligible to purchase this insurance.
Q: Can I get the insurance to cover my spouse
A: No. This coverage is not available for dependents.
Q: What does this insurance cover?
A: This insurance covers medical expenses which arise from an accidental Injury or a
Sickness which occurs while you are covered under this program.
Q: Does the Policy pay all medical bills in
A: In most circumstances, it will not. There are exclusions and limitations in the policy,
so you will need to refer to the brochure (See sample brochure under
Q: Can I go to any doctor?
A: Yes you can. However, the Insurance Company does work with the Consumer Health Network
(CHN) which is the largest Preferred Provider Organization network of physicians and
hospitals in New Jersey. Going to a
CHN Network Physician or
Hospital would in most cases result in lower charges which would directly
lower any co-payments that you would have to pay. Visit
www.chn.com for more information about the
Q: Where do I get a claim form?
A: You can print one from this
Q: How do I file a claim?
A: Attach your bills to a completed Claim Form and mail to Bollinger Inc., P.O. Box 727,
Short Hills, NJ 07078-0727. Only one claim form is needed per Injury or Sickness.
Subsequent itemized bills may be sent in without completing another claim form. Just
indicate that you are a Cumberland County College Student and the date of your
Q: Does the Policy cover me for my annual
A: For all persons age 20 and older, an annual consultation and tests are covered under
Q: Is there a deductible on the Policy?
A: No, there is no deductible and this insurance is primary, so you need not go to any
other applicable insurance before collecting under this plan.
Q: What if I am out of state when I get sick
This insurance plan will cover you for any Sickness or Injury which occurs out of state.
You must follow the same procedures in filing a claim as if it had happened here in New
Q: How do I get an I.D. card?
A: You can print an
I.D. card from this website.
Q: What is the policy's maximum benefit?
A: The maximum benefit is $35,000.00
Q: What do you pay for doctors visits?
A: For Sickness the policy covers you beginning with the first qualifying call
or beginning with the second call when hospital confinement is not required. Allowance will be $10.00 for the
first qualifying visit and $8.00 for each subsequent visit up to a $200.00 maximum benefit
per Sickness. A visit to the school doctor will be considered the first call, when the
school doctor makes a referral. For Injury, the policy covers you beginning with the
first visit on a Usual & Customary fee basis, not to exceed $2,500.
Q: If I have a specific questions about
coverage who can I call?
A: You can call Bollinger Inc. at 1-866-267-0092 and ask to be connected to the College
Department, or you can send an e-mail to Jane Farrell