FAQ's - Domestic

Q. What is the policy #?
A. The 2008-2009 policy # is A570E.

Q. What is the effective date?
A. August 27, 2008 or the date which Bollinger Inc. receives your premium check, whichever is later.

Q. What is the policy expiration date?
A. August 27, 2009. Even if you leave school or graduate, your coverage will remain in force until that date.

Q. If I missed the original registration or waived coverage initially and now want the coverage, how do I go about getting it?
A. You can send your check with the annual premium amount of $280 directly to Bollinger Inc. Company/Att: College Dept. 101 JFK Parkway, Short Hills, NJ 07078. Your coverage will begin on the date we receive your payment. If you want coverage for the spring semester only, the cost is $187.

Q. How do I know if I am eligible to take the Student Accident & Sickness Insurance?
A. If you are a full time or part time student at Bucks County Community College you are eligible.

Q. Can I get the insurance to cover my spouse and/or children?
A. No

Q. What does this insurance cover?
A. This insurance covers medical expenses which arise from an accidental Injury or a Sickness which occurs while you are covered under this program.

Q. Does this policy pay all medical bills in full?
A. In most circumstances, it will not. There are exclusions and limitations in the policy, so you will need to refer to the brochure (See sample brochure under "Brochure").

Q. Can I go to any doctor?
A. Yes you can.

Q. Where do I get a claim form?
A.You can pick up a claim form at the Student Life Office, Charles E. Rollins Center, Room 12 or you can print one out from this web site.

Q. How do I file a claim?
A. Attach your bills to a completed Claim Form and mail to Bollinger Inc., P.O. Box 727, Short Hills, NJ 07078-0727. Only one claim form is needed per accident or illness. Subsequent itemized bills may be sent in without completing another claim form. Just indicate that you are a Bucks County Community College Student and the date of your accident or illness.

Q. Does this policy cover me for my annual physicals?
A. No, except for Women's Preventive Health Services Benefit.

Q. Is there a deductible on this policy?
A. Yes, there is $100 deductible and once this deductible is satisfied then this insurance is primary so you need not go to any other applicable insurance before collecting under this plan.

Q. What if I am out of state when I get sick or injured?
A. This insurance plan will cover you for any illness or Injury which occurs out of state. You must follow the same procedures in filing a claim as if it had happened here in Pennsylvania.

Q. How do I get an I.D. card?
A. It is attached to your Student Accident & Sickness Brochure.

Q. What is the policy's maximum benefit?
A. The maximum benefit is $25,000.

Q. What do you pay for doctors visits?
A. For Sickness, the policy covers you beginning with the first visit, $35.00 not to exceed $1,000 for any one Sickness. For accidents the policy covers you beginning with the first visit on a Usual & Customary fee basis, not to exceed $200.00.

Q. If I have a specific question about coverage who can I call?
A. You can call Bollinger Inc. at 1-866-267-0092 and ask to be connected to the College Claims Dept, or you can e-mail Jane Farrell.