Frequently Asked Questions

Q. What is the policy #?
A. CMD104E.

Q. What is the effective date?
A. August 15, 2008.

Q. What is the expiration date?
A. August 15, 2009.

Q. If I missed the original registration or waived coverage initially and now want the coverage, how do I go about getting it?
A. Contact the Hood College business office.

Q. How do I know if I am eligible to take the Student Injury & Sickness Insurance?
A. All full-time students are required to enroll or have comparable coverage.

Q. Can I get the insurance to cover my spouse and/or children?
A. No, dependent Coverage is not available.

Q. What does this insurance cover?
A. It provides coverage for accidents and Sickness while you are insured.

Q. May I go to any doctor?
A. Yes. However, if you see a physician from First Health, our nationwide network, your fees and out of pocket costs will be less. You can obtain a complete listing of Preferred Providers by clicking here.

Q. Where do I get a claim form?
A. From the college, from Taylor Insurance 301-371-5178, or you can also print one out from this web site (See "Claim Form").

Q. How do I file a claim?
A. Attach your bills to a completed Claim Form and mail to Bollinger Inc., P.O. Box 727, Short Hills, NJ 07078-0727. Only one claim form is needed per Injury or illness. Subsequent itemized bills may be sent in without completing another claim form. Just indicate that you are a Hood College Student and the date of your Injury or illness.

Q. Does the Policy cover me for my annual physicals?
A. No, the program is designed to cover accidents and Sickness while you are insured.

Q. Is there a deductible on the Policy?
A. No. However, please refer to the brochure for specific coverage information..

Q. With this insurance must I go to the College Health Center first?
A. No, that is not mandatory.

Q. What if I am out of state when I get sick or injured?
A. You will be insured for services where ever you are, 24 hours a day

Q. How do I get an I.D. card?
A. It is attached to your Student Injury & Sickness Brochure;
    contact Taylor Insurance; or
    Print one from this web site.

Q. What is the policy's maximum benefit?
A. $65,000

Q. If I have a specific question about coverage who can I call?
A. You can call Bollinger Inc. at 1-866-267-0092 and ask to be connected to the College Claims Dept, or you can e-mail Jane Farrell.

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