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FAQ'S

Q: What is the policy number?
A: CSC104D

Q: What is the effective date?
A: 8/11/2007

Q: What is the policy expiration date?
A: 8/11/2008

Q: If I missed the original registration or waived coverage initially and now want the coverage, how do I go about getting it?
A: Contact the Columbia International University Benefits office.

Q: How do I know if I am eligible to take the Student Accident & Sickness Insurance?
A: All students enrolled at Columbia International University are included in this insurance plan and the premium for coverage is added to the tuition billing unless proof of comparable coverage is furnished.

Q: Can I get the insurance to cover my spouse and/or children?
A: Yes

Q: What does this insurance cover?
A: It provides coverage for Injury and Sickness while you are insured.

Q: Does this policy pay all medical bills in full?
A: The policy pays 100% up to the $1,000 maximum under the Basic Accident & Sickness Expense Benefits. If the covered medical Expense for your injury or Sickness exceeds the aggregate maximum we owe under the Basic Accident or Sickness benefits, the plan will pay 80% of the Expense up to a maximum of $49,000. Please refer to the brochure for a summary of coverages and complete details.

Q: Can I go to any doctor?
A: Yes. However, if you see a physician from First Health, our nationwide network, your fees and out of pocket costs will be less. You can obtain a complete listing of Preferred Providers by clicking here.

Q: Where do I get a claim form?
A: Click here.

Q: How do I file a claim?
A: From the University or print one from this website (see “claim form”).

Q: Does this policy cover me for my annual physicals?
A: No, the program is designed to cover injuries and sicknesses while you are insured.

Q: Is there a deductible on this policy?
A: No. However, please refer to the brochure for specific coverage information.

Q: With this insurance must I go to the University Health Center first?
A: No, this is not mandatory.

Q: What if I am out of state when I get sick or injured?
A: You will be insured for services wherever you are, 24 hours a day.

Q: What is the policy’s maximum benefit?
A: The policy pays 100% up to the $1,000 maximum under the Basic Accident & Sickness Expense Benefits. If the covered medical Expense for your injury or Sickness exceeds the aggregate maximum we owe under the Basic Accident or Sickness benefits, the plan will pay 80% of the Expense up to a maximum of $49,000. Please refer to the brochure for a summary of coverages and complete details.

Q: If I have a specific question about coverage who can I call?
A: You can call Bollinger Inc. at 1- 800-526-1379 and ask to be connected to the College Department, or you can e-mail Jane Farrell.

 


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Plan Underwritten by:
Monumental Life Insurance Company
an AEGON company
Cedar Rapids, Iowa 52499

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