2007-2008



Frequently Asked Questions

Q: What is the Policy number?
A: The 2007-2008 Policy number is C515D.

 


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Plan Underwritten by:
Monumental Life Insurance Company
an AEGON company
Cedar Rapids, Iowa 52499

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Q: What is the effective date ?
A: September 1, 2007 or the date Bollinger, Inc receives your premium check, whichever is later.

Q: What is the Policy expiration date?
A: September 1, 2008. Even if you leave or graduate, your coverage will remain in force until that date.

Q: How do I know if I am eligible to take the Student Accident & Sickness Insurance?
A: All Full Time Students are eligible to be covered under this insurance plan.

Q: Can I get the insurance to cover my spouse and/or children?
A: No, it is not available.

Q: Can I go to any doctor?
A: Yes you can, however the Insurance Company does work with the Consumer Health Network (CHN) which is the largest Preferred Provider Organization network of physicians and hospitals in New Jersey. Going to a CHN Network Physician or Hospital would in most cases result in lower charges which would directly lower any co-payments that you would have to pay.

Q: Where do I get a claim form?
A: You can pick up a claim form at the Health Center or you can print one from the following page.

Q: How do I file a claim?
A: Attach your bills to a completed Claim Form and mail to Bollinger Inc., P.O. Box 727, Short Hills, NJ 07078-0727. Only one claim form is needed per accident or illness. Subsequent itemized bills may be sent in without completing another claim form. Just indicate that you are an Sussex County College Student and the date of your accident or illness.

Q: Does this policy cover me for my annual physicals
A: No, except for Wellness Health Examinations

Q: Is there a deductible on this policy?
A: No.

Q: What if I am out of state when I get sick or injured?
A: This insurance plan will cover you for any illness or Injury which occurs out of state. You must follow the same procedures in filing a claim as if it had happened here in New Jersey.

Q: How do I get an I.D. card?
A: You can click here.

Q: What is the policy's maximum benefit?
A: The maximum benefit is $15,000.00

Q: What do you pay for doctors visits?
A: For Sickness the policy covers you
the expense actually incurred is allowed not to exceed $250 for any one Sickness.  The allowance will be $25 for the first qualifying call and $25 for each subsequent call.  Second surgical opinions will be covered up to the expense incurred subject to a maximum of $50.

Q. Does this policy pay all medical bills in full?
A. In most circumstances, it will not. There are exclusions and limitations in the policy, so you will need to refer to the coverage web site.

Q: With this insurance must I go to the College Health Center first?
A: You are encouraged to go to the College Health Center first whenever that is possible. However, it is not mandatory in order to be covered by this insurance plan.

Q: If I have a specific question about coverage who can I call?
A: You can call Bollinger Inc. at 1-866-267-0092 and ask to be connected to the College Claim Department, or you can send an e-mail to Jane Farrell.

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